SAMPLE LETTERS
Here is a set of letters in MS Word format that can be used as the basis for lodging a formal complaint with management. It is important to keep to the facts as you know them and to keep emotions out of it, other than to say how the incident or situation makes you feel.
Each letter is a guide only, and needs to be modfied to suit the situation. Please note that PHOAWA does not present these as legal advice. If you are heavily reliant on strict legal advice, see the LEGAL ADVICE page.
Complain About a Park Employee
Complain About Another Resident
Request a Refund of Supply Charges
The following file contains statements pertaining to electricty supply charges, water charges and rent rises that members can incorporate into their letters to park operators. They are purely advisory in nature and do not represent legal opinion. If in doubt, seek further legal assistance.